Terms and Conditions

Our Privacy Policy

We collect some personal information when you register with us at www.revolutionbox.com.au, or leave your details. The information is used to enable us to process and deliver orders that you may place. By registering your details on our website, you agree to our recording, holding, maintaining and using personal data that you supply.

The information will also enable us to send you details of Revolution Boxes offers that we believe may be of interest to you. However, we wish to reassure you that we never give, sell, or swap our list of customers, or details of those who register at www.revolutionbox.com.au with anyone else. But, if you wish to have your details removed from our database, please call or email us, and we shall remove them.

If you have any questions relating to our privacy policy, please email contact@revolutionbox.com.au

Age Restrictions

Our products may only be suitable for adults (i.e. those aged 18 or over). By law we cannot sell products containing alcohol to people under the age of 18, or to people buying on behalf of someone who is under that age.

In addition, should you be under 18, you may use this website only with the direct involvement of a parent or guardian.

Copyright

All copyright, database rights, trademarks (including revolution Box and www.revolutionbox.com.au) and all other intellectual property rights in the content of this website, such as texts, graphics, logos, banners, images, buttons, underlying source code and software, are the sole property of BBR Agency. Any use (including copying, reproduction, duplication, transmission and display of the content of this website), without the express written permission of BBR Agency, for purposes other than the viewing of information or ordering goods, is strictly prohibited.

Permission is granted to copy electronically, and to print in hard copy, portions of this website only for placing an order with BBR Agency, or for using this website as a shopping resource.

Revolution Boxes and perishable food

Revolution boxes are collections of food and drink items packaged in packaging boxes. Revolution boxes contain perishable items with a short date before expiry, your statutory right to withdraw purchases within the 14 day ‘cooling-off’ period does not apply. Otherwise, your 14 day ‘cooling-off’ period begins from the date of delivery. This qualification also applies to any perishable food supplied by us with a short date before expiry.

Revolution boxes displayed on our website contain only the items listed. Any props used in the photographs are not included unless expressly stated otherwise.

Product Appearance and Description

We make every effort to display the appearance of our products as accurately as possible. This includes, but is not limited to, colours, dimensions, specifications, descriptions and packaging. We may from time to time alter the product specifications of items displayed on our website without prior notice. The packaging of our products may also vary from time to time, but this will not affect the contents.

Complaints procedure

Here at Revolution box we are very proud of our food and drinks selection and it represents some of the greatest goods being made from all across the world. To enable this, the products have travelled a long way to our shop, however we have a strict quality control in place and we will never knowingly sell substandard products.

If you are unhappy with the condition of any of your goods, for any reason, please let us know by emailing contact@revolutionbox.com.au Should you have an issue with the quality of any of our goods, we may ask you to provide photographic evidence.

If you do not let us know of a problem within five days of having received an order, or if you dispose of any of our goods without having first obtained photographic evidence, we would not feel obliged to accept your claim.

Substitution Policy

Revolution Box reserves the right to substitute an item with another item of equal or greater value than the original, or issue a refund for any products that are unavailable for whatever reason.In these circumstances, we will make every effort to ensure that the style and quality of the substitution is as similar to the original item as possible. If any selected cheeses are not available for the wedding or celebration cakes then we will contact you immediately to discuss alternatives.

We may also select a replacement item, if we believe it is in keeping with a particular theme of one of our selection boxes.

In instances where we believe we must make a substitution, we will make every effort to notify you of this ahead of time. Where this is not possible, we will enclose a note of explanation in your order.

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